Festival Information


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Have a question you can’t find the answer to? We’ve got you covered with festival information and answers to frequently asked questions.



  • Box Office: When Is It Open? Where Is It? The LouFest box office is located just north, across the street from the North Entrance. Refer to this map for guidance.
The Box Office will accept cash, Visa, Master Card and American Express.
 Stay tuned for 2016 Box Office information!

  • Allowed & Prohibited Items Guests and their belongings are subject to search upon entry or re-entry. You can help keep the lines moving quickly by leaving large bags at home and going through the "No Bag"line at the entrance if you are not bringing a bag with you into the park. If you are bringing a bag in, you'll be searched in the other lines. Respective signage will be at the entrance to help know which line to go through. 

    • Baby Strollers
    • Backpacks (Standard school sized. No frames or camping gear)
    • Purse
    • Binoculars
    • Blankets, Sheets, Towels
    • Cameras - only nonprofessionalphotos and video cameras will be allowed, and must be without equipment attachments such as selfie sticks, tripods, and monopods
    • Empty CamelBak water bottles and hydration packs, and plastic or aluminum water bottles
    • Portable/collapsible chair (Individual seat only; no double wide or connecting chairs)
    • Umbrella (Hand-held ONLY and no bigger than 42 in. when open)
    • Water - you may bring two factory sealed bottles of water and refill them throughout the day at our free water filling stations


  • Aerosol containers, including sunscreen and personal beauty products
  • Any and all professional audio recording equipment
  • Professional cameras and professional recording (photo, video, audio) equipment (NO large professional detachable zoom lenses, stands, monopods, tripods, attachment sticks (selfie sticks) or other commercial equipment.
  • Any and all professional video equipment. No video recording will be allowed
  • Drones or any other remote flying device
  • Coolers of any kind. (Exceptions may be made for medical use)
  • Framed backpacks
  • Hammocks
  • Glass and metal containers of any kind
  • Illegal and Illicit substances of any kind
  • Non-collapsible chairs
  • Outside food or beverage (including alcohol) of any kind, except 2 factory sealed bottles of water (up to 1 liter each)
  • Pets (except service animals)
  • Professional radios or walkie-talkies
  • Selfie sticks
  • Skateboards, scooters, bicycles, wagons, carts or any personal motorized vehicles
  • Tents, canopies, or shade structures of any kind
  • Unauthorized/unlicensed vendors are not allowed. No unauthorized solicitation and materials including handbills, flyers, stickers, beach balls, give-aways, samples, etc.
  • Weapons or explosives of any kind
  • Fireworks
  • Large chains or spiked jewelry
  • Bicycles inside festival grounds (free parking is available near festival entrance)
  • Carts of any kind (including Red Wagons)


  • Am I Allowed To Exit and Re-Enter The Festival? All passholders are allowed to enter and exit the festival as needed up to 5 times per day. Two-Day passholders will be granted re-entry as long as your Two-Day wristband is secured to your wrist. PLEASE NOTE: Any wristbands that are not applied tightly enough and can slip on or off will be confiscated and will not be replaced. If a Single-Day passholder needs to exit the festival & plans to come back that same day, you should see Security when exiting to receive a Re-Entry wristband. Passholders and their belongings will be searched upon entry and every re-entry to the park.

  • Rental Lockers and Cell Charging Want a safe and secure place to store your things while you attend LouFest? Personal lockers will be available so you can free up your hands and avoid losing any personal items during the fest. Also, locker rentals include unlimited access to your own personal charging pack. Reserve online before LouFest by clicking here!

  • Kids At LouFest Coming to the festival with kids in tow? LouFest invites music fans of all ages, including children!  LouKidz runs parallel to LouFest in its own securely designated area at Forest Park. LouKidz opens at 11 AM and closes at 5 PM each day of the festival, and creates an environment for parents and children to enjoy a family-friendly atmosphere. While you're listening, feel free to make some arts & crafts to remember sharing these memories with your kids!
 Take advantage of our free Tag-a-Kid Stop by the Tag-a-Kid booth where we will take down your contact information and give your child a specifically numbered wristband. Should you and your child get separated, we’ll have a way to reconnect you.
 Kids 12 and underget in to LouFest free of charge, with a ticketed adult!

  • Nosh Pit Food Court: Nosh Pit Food Court is home to yummy food, drinks, and snacks from local favorite eateries in St. Louis. Explore the 2016 Nosh Pit Vendors here.
  • Market Square LouFest's Market Square offers a variety of vendors featuring art, craft items, and apparel that is all environmentally responsible. Explore the 2016 Market Square Vendors here.

  • What is the General Store? Leave a few basic necessities at home? The General Store will be open at the festival providing items such as sunscreen, rain gear, and other last minute essentials to help ensure a comfortable festival experience. You can find the General Store in Market Square.
  • Sustainability: LouFest strives to mitigate its impact on the environment. We take a considerable amount of pride in the efforts of our fans in maintaining the integrity of Forest Park over the course of the weekend. Partner with us to reduce the festival's impact on the environment by participating in recycling initiatives such as Rock and Recycle, refilling your water bottles, and supporting the wonderful causes you'll discover at the festival.

  • Cash & Credit Cards: There are ATMs at several locations throughout the festival grounds with applicable service fees. Some vendors accept credit cards, including the Festival’s Merchandise tent, Nosh Pit Food Court, and Market Square Art Market.

  • Safety & Medical: We make every effort to create a safe environment on the festival grounds, including public and private security and medical staff throughout Forest Park. If you need any assistance, seek out the medical tent, or look for a peace officer or festival staff member.
If you have a specific question regarding safety, security or medical information, please contact a LouFest representative at info@loufest.com.

  • Legal & Privacy Information You can find that info at our Legal & Privacy Pageor our Terms & Conditions Page.


  • Lost Something at LouFest?
  • Found an Item That Isn't Yours?
  • LouFest is Over. How Can I Find My Things Now?
  • Lost & Found Hours and Location
  • Lost Something at LouFest? Please visit the information booths inside the entrances to fill out a lost item form, or complete the online form.
Be descriptive so we can match your item. During the festival our team will be matching found items with lost forms. If we think we have a match, you’ll receive an email notification with instructions to verify your item.

  • Found an Item That Isn't Yours? If you find something that isn't yours during the show, earn some karma points and turn it in at the information booths inside the entrances.

  • LouFest is Over. How Can I Find My Things Now? Help us help you by filling out a descriptive online form. Remember that not all items are turned in, but we’ll do our best to match belongings and contact you if we found it!
 Unclaimed items will be held for 30 days and then donated to a local charity. LouFest will not be held liable for any lost items.

  • Lost & Found Hours and Location During the Festival: Visit the Info Centersbetween 11 am – 10 pm and we'll try to reconnect you.
After the Festival: After LouFest, report lost belongings using our online form. If your item is found, we will contact you with pick-up instructions. Found items will be held for 30 days and then donated to charity. We will also be open on Monday after the Fest from 10AM-3PM near the Box Office. Look for the Lost & Found sign.


  1. Festival Location Forest Park 

         5595 Grand Dr

         St. Louis, MO 63112

LouFest is more than just a music festival. Taking place each year in Forest Park, LouFest is a two-day cultural experience that takes place on 1,371 acres in the heart of St. Louis.



  1. What Are The Transit Options For LouFest? Stay tuned for 2016 information!
    1. 2016 Parking Map
    2. There is street parking throughout Forest Park and parking is also available at nearby parking lots and garages.
See map above for Street Closures around LouFest. These closures will take place the weekend before the festival leading up to the first day of the festival.
The Muny Parking Lots will be closed on the weekend before the festival.
    3. Driving Directions
    4. Getting To LouFest From Eastbound I-64
Check MoDOT for road closure new and information in the weeks and days leading up to the festival.
    5. Getting To LouFest From Westbound I-64
Take I-64 West to McCausland Avenue and enter Forest Park at Lagoon Drive. Follow signs to Central Fields. Avoid Saint Louis Zoo traffic by NOT using the Hampton exit.
    6. Bicycles
    7. Bike down to LouFest! Bike parking is located near both entrances; be sure to bring your own lock.
    8. Public Transportation
    9. Metro and LouFest are working together to provide an easy way to the festival. Train and bus services are available to the Central West EndMetroLink Station. From there, jump on the LouFest Shuttle Busses and be dropped off at the intersection of Grand and Faulkner (formerly Jefferson). Based on your arrival time, the trolley operates two ways:
      1. A dedicated LouFest shuttle will provide direct service to and from the Central West End MetroLink Station to the festival. No fares will be charged. The drop off and pick up location will be located right outside the north entrance at the intersection of Grand and Faulkner Drive (formerly Jefferson). The location is marked on the festival map.
    10. Ride Sharing
    11. LouFest is excited to be partnering with UBER in 2016! Stay tuned for more info on dedicated UBER pickup / drop off locations!



Purchase your pass on our Tickets page including more details on each festival ticket type.
 Be sure to join our e-mail list for up-to-date information on ticketing and other LouFest events!

  • How Many Passes Can I Buy? Is there a Limit? Yes, there is an event ticket purchase limit of 8. This limit applies per person, per transaction, per credit card, per billing address, per email address, and other factors.
 Any person or group that exceeds the ticket limit in any way is subject to and at risk of order cancellation and refunding at the discretion of LouFest and its partners at any time after initial purchase.

  • Where Are The Service Charges? No Service Charges. No Add-ons. No Surprises. No Lie.

  1. Do I Pay Full Price For My Child? Children 12 years-old and younger will be admitted free of charge with a ticket-holding adult.

  2. Ticket Protection We now offer 100% Ticket Protection in the event that you cannot attend the festival for a valid, documented reason. The cost is 6% of the ticket price and can be added to your order during the purchase process. For additional information on ticket protection, please refer to Front Gate Tickets pageor call (888) 512-SHOW (7469).

  3. Are 2-Day Passes Two Separate Wristbands? No, it will be one special wristband, so you will need it both days.

  4. There's A Good Deal On Craigslist...Should I? Every year thousands of our loving fans think that buying a ticket via Craigslist, StubHub, eBay, or any broker site will save them some cash and allow them to access the festival. Unfortunately, many of these passes are either already used or are counterfeits.
Please don’t make us stop you at the gate and send you to the infamous “trouble” table to examine the pass, notice that it’s not yours, and turn you away, sobbing down the street. It’s unbecoming and although we’d love to just let you in, you didn’t buy it from us and therefore, we cannot validate your story. If you want 100% confidence that you’ll be cool, click hereto purchase your tickets every single time.
Oftentimes people will try to sell their wristbands to others if they cannot attend a certain day. Unfortunately, the removing of a wristband automatically voids it. Our crack security takes great pain in checking every wristband to assure it has not been removed and replaced. You will be caught and you will be escorted directly from the property. Please do not let them tell you that it’s okay while you fork over a load of cash for two days of music – simply visit our Tickets Page or call 888.512.SHOW (7469) to purchase tickets.

  5. Ticket Legalese Rain or Shine.
Ticket is for LouFest, not for a specific artist. Artists and schedule subject to change without notice. Artist cancellation is not grounds for refund. The ticket is a revocable license for the time/date listed on the ticket.
“Management” means LouFest, Listen Live Entertainment, and their affiliates. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, state or federal law or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband. Pass user bears all risks of personal injury incidental to the event, whether occurring before, during or after the event. Pass user bears all risks, including cancellation of the event and of inclement weather. The resale or attempted resale of the pass higher than that appearing on the ticket is prohibited and if discovered will result in the ticket being voided without refund. The pass may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Management. Pass user consents to Management’s use of their image or likeness incidental to any video display, transmission, or recording of the event.
View the full legalese on our Legal & Privacy Pageas well as our Terms and Conditions.

  6. More Questions? No problem! E-mail us at info@loufest.comand we'll get back to you as quickly as we can!


  • Box Office: When Is It Open? Where Is It?
  • How Will I Receive My Pass?
  • Can I Bring A Friend One Day and Someone Else The Next Day?
  • I Lost My Tickets! Help?
  • Questions About An Order Already Placed?
  • Someone Stole My Tickets! Help?
  • Can I Mess With My Wristband?
  • How Do I Upgrade to VIP Pass?
  • Box Office: When Is It Open? Where Is It? The LouFest box office is located just north, across the street from the North Entrance. Refer to this map for guidance.
The Box Office will accept cash, Visa, Master Card and American Express.
Stay tuned for 2016 Box Office information!

  • How Will I Receive My Pass? LouFest orders will begin shipping in the month of August every year. Visit frontgatetickets.comor call 888-512-SHOW (7469) with any questions or if you have not received your tickets within 48 hours of the event.

  • Can I Bring A Friend One Day and Someone Else The Next Day? Each 2-Day GA wristband is yourPass for the 2-day event. They are non transferable and become void if removed and placed on someone else.

  • I Lost My Tickets! Help? Please contact http://support.frontgatetickets.comor call 888.512.SHOW (7469) in advance of the performance to speak to a customer care agent.

  • Questions About An Order Already Placed? If you've already purchased your 2-Day or 1-Day Pass and need tochange your shipping address, want to know the status of your order, look up your order history, or have a general question about your order, please contact our official ticket provider, Front Gate Ticketsviahttp://support.frontgatetickets.com or call 888.512.SHOW (7469).
Refunds and/or exchanges are not allowed after a ticket is purchased.

  • Someone Stole My Tickets! Help? Please have a police report issued and contacthttp://support.frontgatetickets.comor call 888.512.SHOW (7469) in advance of the performance to speak to a customer care agent.

  • Can I Mess With My Wristband? DO NOT remove your wristband between days. If wristbands are removed or tampered with whatsoever, they are void and will be confiscated. If wristbands are too loose and look like they can be slipped on and off, they will be confiscated.

  • How Do I Upgrade to VIP Pass? To upgrade to VIP or Platinum, please visit the Tickets Pageto see the details and make your purchase.


  • Nosh Pit Vendor Application
  • Market Square Vendor Application
  • Join The Festival Team
  • Sustainability
  • Nosh Pit Vendor Application: The Lineup isn’t the only hot item at LouFest this year. The festival will offer some of the best food St. Louis has to offer through our curated Nosh Pit. 
Contact foodcourt@loufest.comwith questions.

  • Market Square Vendor Application LouFest-goers can stroll through Market Square to check out art, threads, and stylish accessories from the St. Louis creative community and beyond.
Contact vending@loufest.comwith questions.

  • Join The Festival Team: Interested in being a part of the LouFest Crowd Services Team? 
Email any questions to crowdservices@loufest.com.
  • Sustainability LouFest strives to mitigate its impact on the environment. We take a considerable amount of pride in the efforts of our fans in maintaining the integrity of Forest Park over the course of the weekend. Partner with us to reduce the festival's impact on the environment by participating in recycling initiatives such as Rock and Recycle, refilling your water bottles, and supporting the wonderful causes you'll discover at the festival.


  • ADA Parking
  • ADA Festival Entrance
  • ADA Wristband Program
  • American Sign Language (ASL) Interpretation Performances
  • Special Dietary Needs
  • Service Animals at Festival
  • Still Have Questions About Our ADA Access & Accommodations?
  • ADA Parking ADA Parking is available near the south entrance and can be accessed at the intersection of Wells and Macklind Drive. Vehicles must display a state-issued handicapped plate or placard. The person to whom the placard or plate is issued must be present in the vehicle, as a driver or passenger.
For any questions, please email access@loufest.com.
Also, we strongly encourage using St. Louis Metro Transit lines. They are equipped with accessible services. Visitmetrostlouis.org/accessibilityto find out more about accessible services from Metro Transit.

  • ADA Festival Entrance There are special designated lanes at both festival entrances for patrons with disabilities. The south entrance is highly recommended for wheelchair access and is closely located to ADA Parking. Look for the wheelchair signs above the entrance lanes or ask a volunteer to direct you to the lanes.

  • ADA Wristband Program Visit the Access Center near the south entrance for information on our wristband program. If you have mobility impairments or are Deaf or Hard of Hearing you can request a specially colored wristband at the Access Center. This wristband is to show our team that you (plus one companion) are eligible to enter the wheelchair platform or the Deaf and Hard of Hearing areas.
Note:the wristband does not guarantee a spot in these areas. Both areas have a limited capacity and are available on a first-come, first-served basis. The wristband is non-transferable.

  • American Sign Language (ASL) Interpretation Performances We provide American Sign Language (ASL) interpreted music performances for patrons who are Deaf or Hard of Hearing. Write access@loufest.comto request specific shows be interpreted. The deadline to request an interpretation is the second Friday of the month prior to the festival each year. Requests submitted after this date will be reviewed on a case by case basis. Check back in the weeks leading up to the festival for a full line up of shows that will be interpreted.
Please visit the Access Center for a map of the festival grounds with Deaf/Hard of Hearing areas identified. The designated areas are reserved only for Deaf/Hard of Hearing patrons and one companion. Please note that these areas have limited capacity and are available on a first-come, first-served basis.

  • Special Dietary Needs Outside food and drink (except for bottled water) is not allowed in the festival, but if a patron has special medical dietary restrictions, items will be allowed if accompanied by a doctor’s note. You will be asked to present your doctor’s note to security upon entry to the festival.
A Patron requiring insulin is allowed to bring his or her medically necessary materials and medications provided all medicine has a prescription label with the patron’s name. Out of concern for the festival staff and volunteers who handle the trash, please dispose of your medical waste and syringes in the proper disposal located at the medical tent (see public map for exact location). Please do not dispose of these items in other trash bins at the festival.

  • Service Animals at Festival Animals and pets are not allowed within the festival grounds. Service animal inquiries can be sent to access@loufest.com.

  • Still Have Questions About Our ADA Access & Accommodations? For any other questions, please e-mail access@loufest.com.





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